Privacy Policy
Effective Date: January 1, 2025 | Last Updated: June 1, 2026
This Privacy Policy describes how IHLC Inc. ("we," "us," or "our"), located at 7901 4th St N, Suite 300, St. Petersburg, FL 33702, collects, uses, and shares information about you when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we may collect the following types of information:
- Contact information — name, email address, phone number, and mailing address when you place an order or contact our support team.
- Payment information — credit or debit card details, which are processed securely through our payment processor. We do not store full card numbers on our servers.
- Order information — products purchased, order amounts, shipping details, and transaction history.
- Device and usage data — IP address, browser type, referring URLs, pages visited, and time spent on the site. This data is collected automatically via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and send order confirmation and shipping notifications
- Provide customer support and respond to inquiries
- Send marketing communications and promotional offers (you may opt out at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud or unauthorized access
- Comply with applicable laws and legal obligations
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers — shipping carriers, payment processors, and technology vendors who help us operate our business, subject to confidentiality agreements.
- Legal authorities — when required by law, subpoena, court order, or to protect the rights and safety of IHLC Inc. and others.
- Business transfers — in connection with a merger, acquisition, or sale of all or part of our assets.
4. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to collect usage data, remember your preferences, and analyze site traffic. You can control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven years as required by applicable tax and accounting regulations.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal requirements
- Opt out of marketing communications by clicking "unsubscribe" in any marketing email
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us at support@ihlc.io.
7. Security
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal and payment information during transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@ihlc.io.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our website after changes take effect constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: